Parents of teen angered when neighbor calls 911

Dear Abby: My next-door neighbors, whom I have become close with, have three adult children. My friends admit it's always been important for them to be their children's friends and be the "popular" parents, enforcing no discipline/guidance ever in their children's lives, still to this day.

The 19-year-old daughter has drug and alcohol problems and recently lost control at a friend's house while under the influence. Her parents were called to pick her up. They called me on their way home and asked if I could help to get her under control. When they arrived, the daughter was screaming and violently beating up her mother in the back seat. She kicked out the side window of the car and was urinating everywhere.